Refund

Refund Policy

Use this guide from Cirkul to review returns, exchanges, and refunds. This page applies specifically to cirkulkm.shop.

What Cirkul customers should know about refund timing
For purchases made through cirkulkm.shop, Cirkul applies the following guidance on refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Details from Cirkul on exceptions
The following exceptions guidance applies to the Cirkul storefront at cirkulkm.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Our approach at Cirkul to eligibility
Customers using cirkulkm.shop can rely on the following Cirkul guidance about eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

How Cirkul handles starting a request
Cirkul publishes this starting a request guidance for customers using cirkulkm.shop. A return or exchange begins when you, contact us at Support@Cirkulkm.shop before sending the item. Once the request is approved, Cirkul will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

What Cirkul customers should know about order problems
The following order problems guidance applies to the Cirkul storefront at cirkulkm.shop. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

How Cirkul handles support
Customers using cirkulkm.shop can rely on the following Cirkul guidance about support. For return or exchange assistance, contact Support@Cirkulkm.shop or 4323522473.

How Cirkul handles condition of returns
For purchases made through cirkulkm.shop, Cirkul applies the following guidance on condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Merchant Information
Business name: Cirkul
Brand name: Cirkul
Email: Support@Cirkulkm.shop
Phone: 4323522473
Physical address: 750 Brush Hill Rd, Milton, Massachusetts, 02186, United States